Delivery – The period between dispatching your order and its arrival.
United Kingdom
Delivery is free and sent by DHL on a tracked next-day service anytime next day service. Express production orders are sent and tracked on a pre-10.30 am next-day service.
Free samples are sent by Royal Mail second-class post.
International Orders
We deliver to most EU countries. We send orders via FedEx on a tracked service, which takes between 5-7 days and is delivered Duty Paid.
International Countries: Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Ireland, Isle of Man, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland
Production – The time it takes us to print your order.
Standard Production – Free
We dispatch your order within 6 working days.
For example, if you place an order on Monday, we will dispatch it by the following Monday at the latest. In most cases, we dispatch orders much sooner.. If you have a deadline, then please contact one of our team members, as we always try to help. Saturday delivery is available with an additional fee
Express Production – 2 Days
We dispatch your order in a maximum of 2 working days.
For example, if you place your order on Monday, we will dispatch it on Wednesday.
You have two delivery options:
1. Anytime next day tracked service (additional cost + £50 ex.VAT)
2. Pre 10.30 am next day tracked service (additional cost + £70 ex.VAT)
Express Production is available on selected materials, and print-ready artwork must be provided at the time of placing the order (unless a reorder and we already have your artwork).
Our express production materials are Standard Paper, Standard Vinyl,
Shipping & Delivery
We prepare and dispatch every order on time; however, our courier partners handle the delivery process, which remains outside our direct control.
The vast majority of orders arrive exactly as scheduled. However, to account for any unexpected courier delays, we recommend allowing one extra buffer day if you need your items for a specific deadline. If you experience any issues, please contact us, and we will take immediate action to resolve them.
Specialist Materials
For certain specialist materials, we may require slightly longer production time, and it could take up to a maximum of 12 working days for us to dispatch your order.
We will let you know about it before you place your order. The target shipping date will be visible on your print proof, but please be aware that we cannot take responsibility for
Our specialist production materials are: Metallic Vinyl, Easy Peel Vinyl, Easy Peel Clear Vinyl and Biodegradable & Compostable Materials.
Custom Production
We offer several custom production options, including:
- Express Production of specialist materials
- Custom roll or sheet set-up
- Variable data
These options are only available by request, so please call the Lucky-Labels on 07514193161 or email us at info@lucky-labels.co.uk
Any delay in providing or signing off on your artwork can delay your order. Artwork requirements here:
Also, please check our Privacy Policy, Terms of Service, Refund & Returns.
