{"id":3,"date":"2023-03-16T20:17:54","date_gmt":"2023-03-16T19:17:54","guid":{"rendered":"https:\/\/www.lucky-labels.co.uk\/nowastrona\/?page_id=3"},"modified":"2026-03-25T12:11:48","modified_gmt":"2026-03-25T12:11:48","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.lucky-labels.co.uk\/index.php\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t
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Privacy Policy
Lucky-Labels is a family-owned and operated business established in 2021.\u00a0 Our company’s registered address is Elmfield Gardens, Worcester, Worcestershire, WR5 2HF. We specialise in selling self-adhesive labels and also advising in the area of auxiliary materials. We own and operate the website lucky-labels.co.uk. Furthermore, we are a Data Controller for the purposes of the General Data Protection Regulation GDPR (EU).<\/p>\n

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You can contact the Data Controller by writing to our registered Company Address or by emailing us at info@lucky-labels.co.uk<\/p>\n

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Privacy Policy & Data Collection<\/h2>\n

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When you purchase goods or services from our website, we collect the following information from you: First name, Last name, company name (optional), Address, Telephone number, and e-mail address, and store this in encrypted form along with details of the items or services purchased, and the dates of the items or services were purchased. The payment method used in the transaction is a bank transfer. We store these details under the GDPR covering,\u00a0\u201cProcessing is necessary for compliance with a legal obligation to which we are subject\u201d.\u00a0\u00a0<\/strong>We do not retain credit card or debit card details.\u00a0<\/p>\n

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In the case of visiting our website, we collect the website and the URL that you used to link to our website, your IP Address, the pages you viewed, the information you requested, your browser version and the date and time of your visit.<\/p>\n

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Privacy Policy. We use a third-party provider to host our websites that log this information.<\/p>\n

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We obtain, use and store these details under the GDPR, covering processing that is necessary for the purposes of the legitimate interests pursued by the controller or by the third-party host provider<\/strong> to ensure the security of our sites and your information, as required by GDPR obligations for the technical security of individuals’ data that we process.<\/p>\n

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In the case of contacting us by email, web contact forms, telephone or mail, we collect and retain your email address and other contact information you provide in the email (i.e. your name, telephone numbers, etc) for the purposes of communicating with you.<\/p>\n

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For the purposes of marketing, and only with your explicit consent, we obtain, retain and use the above data to invite you to events, inform you of promotions and new product launches and offer exclusive discounts to customers who are subscribed to receive such content. You can opt out of any or all of these communications at any time.<\/p>\n

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Data Retention<\/strong><\/h3>\n

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We retain Sales data for at least six years in line with our legal obligations under the Value Added Tax Act. We retain communication data for at least six months after enquiring, complaint and matter that gave rise to the initial contact has been settled. Furthermore, we retain data for marketing purposes that you have consented to until you ask us to no longer contact you.<\/p>\n

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Data Sharing<\/strong><\/h3>\n

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Except where you have explicitly consented (i.e. to assist you in obtaining finance) we do not divulge or share any data about you unless required by the GDPR (i.e. for National Security, to the Police etc.)<\/p>\n

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Security of your information<\/strong><\/h3>\n

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We use technical solutions, encryption and SSL to protect your data, and always verify the identity of individuals who request access to the information we hold. We only share data with our trusted partners and suppliers that have confirmed they are GDPR-compliant and only provide the minimum data they require.<\/p>\n

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Data Retention<\/strong><\/h3>\n

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Some of our trusted partners and suppliers reside outside the European Economic Area or store information on servers outside the EEA. Our email provider maintains data centres globally. The main country of storage in England. Our mailing list is supported and handled by Mailerlite. Their storage resides in centres located in the European Union and has an information storage security certificate (ISO 27001), as well as a certificate of IT service management (ISO 20000). So you can rest assured that your subscribers\u2019 data is safe with us.<\/p>\n

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Privacy Policy – Your Rights<\/h2>\n

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Right of access<\/strong><\/h3>\n

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You have the right to know what data we hold on you or your children under the age of 16. We can obtain this by writing to us by mail as listed above or by emailing info@lucky-labels.co.uk.<\/p>\n

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Right to erasure<\/strong><\/h3>\n

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You have the right to ask us to delete, safely and securely, all or certain data we hold about you. Your rights are covered in the GDPR on the grounds of fundamental rights and freedoms of data subjects (you). Wherever possible, we will let you know what data we hold. What we can and cannot delete, and upon your directions, safely and securely delete the data we are legally able to delete.<\/p>\n

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Rights to corrections, withdrawing your consent, transferring your data or making a complaint<\/strong><\/h3>\n

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You have the right to request corrections to your data. You can withdraw your consent to us using your data. To have your data transferred in an automated way to another data controller. To make a complaint. About how we handle, store, protect and use your data, the Information Commissioner\u2019s Office can provide details for making a complaint at ico.org.uk. You can write to us at our registered office address or by email.<\/p>\n

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We will always attempt to comply with your request regarding your data, subject to proper identification and legal requirements as to retention periods.<\/p>\n

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Very importantly,<\/strong>\u00a0email is not always secure via the internet, and if you send us information via this method, we cannot be responsible for any losses or damages, however, suffered. You do so entirely at your own risk.<\/strong><\/p>\n

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Sensitive information<\/strong><\/h3>\n

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We do not request and do not store data that would identify your race, origin, religion, sexual orientation, etc. If you send us this information. We presume that it has been done so with your explicit consent. We will securely destroy it once we become aware of it.<\/p>\n

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Lucky-Labels puts small files (known as \u2018cookies\u2019) onto your computer to collect information about how you browse our website: lucky-labels.co.uk. Our Cookies Policy is effective from the publishing date on the website.<\/p>\n

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We make use of cookies to:<\/h2>\n

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